​Supermer​cados Econo - Puerto Rico
Supermercados Selectos - Puerto Rico
Windsor Systems Group has thousands of successful installations and satisfied customers in the past 28 years. Windsor is a true full retail information systems consulting firm tending to all retail vertical markets, including grocery, drugstore, general merchandise, convenience store, fuel, specialty store, hospitality, fine & casual restaurants, quick service, entertainment, government, institutional, academic, and distribution businesses. This section presents only a handful of business cases to give a taste of what Windsor can do for your business. Please contact our office for additional references. 

Sample Business Projects

Supermercados Selectos is the second largest supermarket chain in Puerto Rico. The chain is composed of independent owners. Windsor is the primary POS vendor and POS Management integrator to the chain. The main distribution center carries our software products and ERP, and depends on Retalix/Windsor to manage their business. The traditional hardware combination includes Retalix retail management systems, Fujitsu, NCR, HP or IBM POS machines, Datalogic or NCR scanners, Epson printers and IEEE peripherals. All our stores are PCI and IVU Loto compliant. Most customers have maintenance and service agreements.

 

Supermercados Econo is the largest and fastest growing supermarket chain in Puerto Rico. The chain is composed of independent owners. Windsor us the primary POS dealer and POS management integrator to the chain. The stores typically have ISS45, WinBos, and Retalix applications, and Fujitsu, Hewlett Packard, IBM/ToshibaTec, NCR, Datalogic and IEEE hardware and components. Most customers have current annual maintenance agreements.  Manuy of our individual customrs have a multi-store setup with an average of 4 to 5 stores as is the case of Econo Barreto, Econo Facundo, Econo Barreto & Econo Riago.

Le Grand Marche is the largest supermarket chain in St. Maarten.  With paramount supermarkets located in Cole Bay, Bush Road, Cupe Coy, Simpson Bay, distribution center and their Yach Provisioning outlet, produce, wine, spirits, meat, fish, seafood, tabac and thousands of ethnic products from all over the world, management demands are high.  A wholesale and distribution business increases operational needs that can only be eased with efficiency that can only be reached with the use of technology.  Le Grand Marche is a showcase of technology for various Retalix and Windsor products and Fujitsu POS, efficiently integrated with Datalogic data and image capture products, as well as different retail information systems products unique at Windsor Systems.  The customer keeps an active maintenance and service level agreement with on-location support for all its stores.

Supermercados Plaza Loiza is one of the 5 largest supermarket chain in Puerto Rico. With 10 supermarkets and 3 other stores that carry their brand, the Marquez family has a true need to manage all stores, warehousing, distribution, process payments, inter-company and store exchanges, as well as traditional retail management systems support. Windsor provides the backbone in information technology and point-of-sale with Retalix, ISS45, NCR, Fujitsu, Datalogic and IVU Loto compliance pin pads and servers. The customer has maintenance and service agreements for all stores and on-location service. The customer is part of a beta test for the industry's first Business Intelligence Suite (SUPERATS: Supermarket Environment for Reporting, Analysis, and Tracking System). For 24 years, Windsor and Plaza Loiza have grown to be family. 

Le Grand Marche - St. Maarten
Supermercados Plaza Loiza - Puerto Rico

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Pueblo Supermarket - Puerto Rico & US Virgin Islands
Supermercados Unicasa - Venezuela

Pueblo has been one of Puerto Rico's largest supermarket chains since the 1950s and perhpahs the oldest still standing.  Originally founded by Harold and George Toppe grew into a 43-store chain with properties in the US Virgin Islands, Puerto Rico and Florida. It became part of Venezuela's Cisneros family for a short period, and was purchased in 2007 by local entrepreneur CPA Ramon Calderon, also owner of Holsum Puerto Rico. With numerous supermarkets, Pueblo's leadership has a true need to manage all stores, warehousing, distribution, process payments, inter-company and store exchanges, as well as traditional retail management systems support. Windsor provides the backbone in information technology and point-of-sale with Retalix, NCR Retail, ISS45, Fujitsu, Datalogic, and IVU Loto compliance pin pads and servers. The customer has maintenance and service agreements and on-location service. 

Supermercados Unicasa is one of the largest supermarket chains in Venezuela. With 30 supermarkets and a Warehouse Distribution Center, the chain has a pressing need to manage all stores, warehousing, distribution, process payments, inter-company and store exchanges, as well as traditional retail management systems support. Windsor provides the backbone in information technology and point-of-sale with Retalix retail information systems management solutions. The customer required unique interfaces and drivers to comply with local and national legislation.  The owners need to manage all stores, warehousing, distribution, process payments, inter-company and store exchanges, as well as traditional retail management systems support, which Windsor supports with a full Retailix solution and customized interfaces and drivers to meet local industry regulations.

Starfish Market - US Virgin Islands
Supermercados Napo Velez - Puerto Rico

Supermercados Napo Velez is rapid-growing regional supermarket chain in Puerto Rico's Southwest. Founded in 2003 by San German native Jose (Napo) Velez, it has grown into a 5 store strong independent chain that prides in having one of the best fresh-meat and produce departments in the region. The Velez family has a unique need to manage different venus of the business, all stores, warehousing, distribution, process payments, inter-company and store exchanges, as well as traditional retail management systems support. Windsor provides the backbone in information technology and point-of-sale with Retalix, ISS45, NCR, Fujitsu, Datalogic and IVU Loto compliance pin pads and servers. The customer has maintenance and service agreements on-location for all stores. 

Starfish Market is St. John's largest and best grocery supermarket, located in the United States Virgin Islands. Own by a Boston, Massachusetts native and managed remotely by two industry veterans, there is a true need to manage the store, warehousing, distribution, process payments, personnel, purchasing, delivery, as well as traditional retail management systems support efficiently. Windsor provides the backbone in information technology and point-of-sale with Retalix, ISS45, NCR, Fujitsu, Datalogic, pin pads and servers. The customer has maintenance and service agreements for all stores and on-location service. Further, we provide management support for the owners. For more than a decade, Windsor and Starfish Market have grown together. 

Supermercados Plaza and Somos Cash & Carry is the largest supermarket independent chain in the Southeast of Puerto Rico and one of the oldest retailers in the island. With 6 supermarkets and cash & carry stores, the Palau family has a true need to manage all stores, warehousing, distribution, process payments, inter-company and store exchanges, as well as traditional retail management systems support. Windsor provides the backbone in information technology and point-of-sale with Retalix, ISS45 and NCR Retail solutions, as well as HQ for chain management and IVU-Loto compliance. The customer has service level agreements for all stores and on-location service on all software products. 

Comercio Cash & Carry is one of the oldest retailers in the Southern region of Puerto Rico. With headquarters in Ponce and two large retail outlets, the owners need centralized management for both stores, warehousing, distribution, process payments, inter-company and store exchanges, as well as traditional retail management systems support. Windsor provides the backbone in information technology and point-of-sale with Retalix, ISS45, NCR, Fujitsu, Datalogic and IVU Loto compliance pin pads and servers. The customer has maintenance and service agreements for all stores and on-location service. For many years, Comercio Cash & Carry and Windsor have a long-standing relationship. 

Comercio Cash & Carry - Puerto Rico
Supermercados Plaza y Somos Cash & Carry - Puerto Rico
Willer Cash & Carry - Puerto Rico
RiteWay Food Markets - British Virgin Islands

Willer Cash & Carry is one the largest wholesale retailer in Yauco, in the Southwestern region of Puerto Ricos. With headquarters in Yauco and another retail outlet in the Central Mountain region, the owners need centralized management for both stores, warehousing, distribution, process payments, inter-company and store exchanges, as well as traditional retail management systems support. Windsor provides the backbone in information technology and point-of-sale with Microsoft RMS, TouchDynamic machines, Datalogic scanners, Epson printers and IVU Loto compliance pin pads and servers. The customer has maintenance and service agreements for both stores and on-location service to assure around the clock activities. Willer Cash & Carry has the first touchscreen point-of-sale installation running in Spanish using Microsoft Retail Management System (RMS) in Puerto Rico. Willer Cash & Carry is rapidly expanding in outlets and services, thus becoming a leader in the West.

RTW has operated its own retail grocery store chain, called Riteway Food Markets which boasts four retail stores along with Fine Foods in the East and Harbour Market in the West, since 1977. This service is enhanced by its Cash and Carry and a Wholesale division in Tortola and Virgin Gorda. Together they provide an excellent distribution network to other retailers and businesses in the British Virgin Islands (BVI). Today, with a compliment of over four hundred (400) employees, Riteway (RTW) has maintained its leadership position as the territory’s largest and most successful wholesaler and retailer of food, beverages and related goods. The owners need centralized management for stores, warehousing, distribution, process payments, inter-company and store exchanges, as well as traditional retail management systems support. Windsor provides the backbone in information technology and point-of-sale with Retalix, ISS45, NCR, Fujitsu, Datalogic, and servers. The customer has maintenance and service agreements for all stores and on-location service. 

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